Atech Warehouse (ABN 84 148 732 375) ("we", "us", "our") provides this website and its services subject to the following terms and conditions. By accessing or using our website, you agree to be bound by these terms.
1. Definitions
- "Website" refers to atechwarehouse.com.au and all associated pages
- "We", "us", "our" refers to Atech Warehouse (ABN 84 148 732 375)
- "You", "your" refers to any person accessing or using the Website
- "Product" refers to any item available for purchase on the Website
- "Order" refers to a request to purchase one or more Products
- "Consumer Guarantees" refers to the guarantees provided under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth))
2. About Us
We are an online retailer based in Brisbane, Queensland, Australia. Our ABN is 84 148 732 375.
3. Acceptance of Terms
By browsing, accessing, or using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree, you must not use this Website.
These terms apply to all visitors, users, and customers of the Website.
4. Products and Services
We sell a range of products through our online store. Product descriptions, images, and specifications are provided for general information purposes. While we make every effort to ensure accuracy, minor variations in colour, dimensions, or appearance may occur.
All products are subject to availability. We reserve the right to discontinue any product at any time without notice.
5. Orders and Contract Formation
When you place an order on our Website, you are making an offer to purchase the products in your order. An order is not a binding contract until we have dispatched the products.
We may accept or decline any order at our discretion, including but not limited to cases where:
- The product is out of stock
- A pricing or product description error has occurred
- We suspect the order is fraudulent or not placed in good faith
If we cancel your order after payment has been processed, we will issue a full refund.
6. Pricing and Payment
All prices listed on the Website are in Australian Dollars (AUD) and are inclusive of Goods and Services Tax (GST) unless otherwise stated.
We accept payment via the methods displayed at checkout, processed securely through Stripe. Payment must be received in full before your order is dispatched.
While we take every care to ensure pricing is accurate, errors may occur. If we discover a pricing error for a product you have ordered, we will contact you before dispatching the product to give you the option of:
- Proceeding with the order at the correct price
- Cancelling the order for a full refund
7. Shipping and Delivery
We ship to addresses within Australia. Delivery timeframes provided at checkout are estimates and are not guaranteed. Delays may occur due to factors beyond our control, including courier delays, public holidays, or force majeure events.
Risk of loss and title for products pass to you upon delivery to the shipping address you specified. You are responsible for ensuring the delivery address is correct and accessible.
If your order is returned to us due to an incorrect or incomplete address, re-delivery fees may apply.
8. Consumer Guarantees Under Australian Consumer Law
Under the Australian Consumer Law (ACL), products come with guarantees that cannot be excluded. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the products repaired or replaced if the products fail to be of acceptable quality and the failure does not amount to a major failure.
Nothing in these Terms and Conditions excludes, restricts, or modifies any Consumer Guarantees, rights, or remedies that you have under the ACL which cannot be excluded, restricted, or modified by agreement.
9. Returns, Refunds, and Exchanges
Please refer to our Warranty, Return and Refund Policy for full details on returns and refunds.
Change of mind returns are accepted within 14 days of delivery, subject to the conditions outlined in that policy. Your rights under the ACL for faulty or damaged products are not limited by our change of mind policy.
10. Intellectual Property
All content on this Website, including text, graphics, logos, images, product descriptions, and software, is the property of Atech Warehouse or its licensors and is protected by Australian and international copyright, trademark, and other intellectual property laws.
You may not copy, reproduce, distribute, display, or use any content from this Website without our prior written consent, except for the purpose of viewing products and placing orders.
11. Limitation of Liability
To the maximum extent permitted by law, our liability for any products purchased from the Website is limited to:
- The replacement of the products, or
- The supply of equivalent products, or
- The repair of the products, or
- The payment of the cost of replacing the products or of acquiring equivalent products, or
- The payment of the cost of having the products repaired
We are not liable for any indirect, incidental, special, or consequential loss or damage, including loss of profits, data, or business opportunity, arising from:
- Your use of or inability to use the Website
- Any delay or failure in delivery of products
- Any defect in products caused by third-party manufacturers or suppliers
We are not liable for any failure or delay in performing our obligations where that failure or delay results from circumstances beyond our reasonable control, including natural disasters, pandemics, government actions, or courier failures.
Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law.
12. Indemnity
You agree to indemnify and hold us harmless from any claims, losses, damages, liabilities, costs, and expenses (including legal costs on a full indemnity basis) arising from:
- Your misuse of the Website
- Your breach of these Terms and Conditions
- Your violation of any law or the rights of a third party
13. Prohibited Conduct
You must not:
- Use the Website for any unlawful purpose
- Attempt to gain unauthorised access to any part of the Website or its systems
- Use automated tools (bots, scrapers) to access or collect data from the Website
- Interfere with or disrupt the Website or its infrastructure
- Impersonate any person or entity
- Upload malicious code or content
14. Third-Party Links
The Website may contain links to third-party websites. We are not responsible for the content, privacy practices, or accuracy of third-party websites. Use of third-party websites is at your own risk.
15. Governing Law
These Terms and Conditions are governed by the laws of Queensland, Australia. You submit to the non-exclusive jurisdiction of the courts of Queensland and any courts which may hear appeals from those courts.
16. Severability
If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect.
17. Changes to These Terms
We may update these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting to the Website. Your continued use of the Website after changes are posted constitutes your acceptance of the updated terms.
18. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
- Email: support@atechwarehouse.com.au
- ABN: 84 148 732 375